Camera Diagnostics
- Make sure the App already has the Android camera permission.
-
Open this page inside the App WebView (the same place where document scanning is
blurry).
- Point the rear camera at an ID card / printed text from ~20 cm and keep it still.
-
Press Run diagnostics and allow camera access. Every camera opens one by one for ~2
seconds.
-
Press Copy report and send us the text. A screenshot of the camera previews also helps.
If possible, run it once more in the standalone browser on the same device for comparison.
Summary
Cameras
Report